PsalmandSanaa Box Subcription Terms

Last updated: December 25, 2019

How does this subscription box work?

Please review the PsalmandSanaa Box Subscription terms carefully to make certain that they are understood before enrolling. The terms contain important information regarding your subscription purchase, including shipping, renewal and cancellation terms. P&S Boxes are shipped bi-monthly. Subscriptions are continuous and automatically renewed, unless you cancel or we terminate your account due to non-payment.

By purchasing a subscription, you agree to the terms below, as well as our Terms of Use and Sale and our Privacy Policy.

1. P&S Membership Subscriptions are Six months and One Year Prepaid Subscriptions that will be shipped out between the 15th and 20th of the shipping month. If purchased before the 5th of the month previous to the shipping month, you will receive the next box shipment. If purchased after the 5th of the month previous to the shipping month, you will receive your first box during the following shipping month (Please see the shipping schedule below). You will be immediately billed for your Prepaid Subscription upon purchase,  $111.00 six month membership subscription, $194.00 one year membership subscription (as a non-refundable minimum purchase) for a term of six months (three P&S boxes) or a term of one year (six P&S boxes). This payment includes taxes and shipping charges. While supplies last, you will receive a welcome gift within 5-7 days of your payment. Prepaid subscriptions automatically renew up to three weeks before the end of the term, unless you timely cancel, your credit card on file will be charged.

2. Staying Trendy is a Pay-As-You-Go subscription and will be shipped out between the 15th and 20th of the shipping month. If purchased before the 5th of the month previous to the shipping month, you will receive the next box shipment. If purchased after the 5th of the month previous to the shipping month, you will receive your first box during the following shipping month. (Please see the shipping schedule below). You will be immediately billed for your Pay-As-You- Go Subscription upon purchase, $35.00 plus shipping, taxes and handling (as a non-refundable minimum purchase). Pay-As-You-Go subscriptions automatically renew three weeks prior to  the next shipping month, unless you timely cancel, your credit card on file will be charged. 

3. Gift Boxes are one-time purchases. They will be shipped out between the 15th and 20th of the shipping month. If purchased before the 5th of the month previous to the shipping month, you will receive the next box shipment. If purchased after the 5th of the month previous to the shipping month, you will receive your first box during the following shipping month. (Please see the shipping schedule below). You will be immediately billed for your Gift Box upon purchase, $35.00 plus taxes, shipping and handling (as a non-refundable minimum purchase). This payment includes taxes and shipping charges.

Can I return items?

We do not except any returns or exchanges. If you have received damage items in your Psalm&Sanaa box, please contact our customer service team within two (2) days of receiving your box: info@psalmandsanaa.com. Any P&S returned by a customer will not be eligible for a refund. In the case that your P&S Box does not arrive or a product is damaged, we must be notified within one (1) week of receiving your tracking information. If we are not notified with that time frame, we will not be held accountable for the missing items and will not offer a replacement or refund. Please note that shipments may take 5-7 days to reach their final destination. All refunds are granted at the sole discretion of the PsalmandSanaa customer service team. 

How can I cancel my subscription?

To cancel your  subscription, please contact our customer service team: info@psalmandsanaa.com. Please note that your credit card will be charged to three weeks before the reoccurring subscription has ended. If you no longer want your credit card to be charged, you must cancel before this time. If you cancel after your card has been charged, a refund will not be granted and you will receive the P&S box for that month. Cancellations must be in effect prior to the billing date of the subscription renewal, but after receiving the box that was last purchased. 

When should I expect to receive my box?

P&S boxes are shipped bi-monthly between the 15th and 20th of the shipping month. 

P&S boxes are shipped the following months:

February; April; June; August; October; December